The Cloud

Amsterdam

Status

Completed

Type of system

ATES

Project scope

Office

Welcome to your Project Page

Your home or office is sustainably heated and cooled by a Vaanster energy system, and we also ensure that your tap water is heated. You’re in good hands with Vaanster. Just remember to also set up a contract with an electricity and water provider, as we do not supply these services!

Your home

To be able to use our energy supply, you need to register your home with us before the key handover. Below you will find a video with all the information.

Your account

On 'My Vaanster,' you can view and update your personal consumption, invoices, and personal information. Don't have an account yet? Request one here.

Log in

Resolve malfunction

Below, find out what you should do and who to contact if there is a malfunction. Note: Depending on the issue, this may involve multiple parties, such as your landlord or your own service provider.

Resolve

This is how it works.

We extract heat and cooling from the outside air or the ground. Collective heat pumps store the harvested energy in buffer tanks located in the technical room. The distribution pipes then bring the heat and cooling to your home.

Would you like to know more? Watch our video.

Watch the video

Technical documentation (ATES)

Not (yet) available

Property line

Below, see how the property line is defined. You can easily identify which components are owned by Vaanster and which components are owned by the owner of the home.

Not (yet) available

Type of Energy Meter

Here you will find an explanation on how to read your meter and what the lights on the heat delivery unit mean.