
Status
Completed

Type of system
ATES

Project scope
44 apartments

Your home
To be able to use our energy supply, you need to register your home with us before the key transfer. Below you will find a video with all the information.

Resolve malfunction
Below, find out what you should do and who to contact if there is a malfunction. Note: Depending on the issue, this may involve multiple parties, such as your landlord or your own service provider.
ResolveThis is how it works.
We extract heat and cooling from the outside air or the ground. With collective heat pumps, the collected energy is stored in the buffer tanks in the technical room. The distribution pipes ensure that the heat and cooling are delivered to your home.
Would you like to know more about this? Watch our video.

Technical documentation (ATES)

Property line
Below, see how the property line is defined. You can easily identify which components are owned by Vaanster and which components are owned by the owner of the home.
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Type of Energy Meter
Here you will find an explanation on how to read your meter and what the lights on the heat delivery unit mean.