If you are moving, you can easily report this to Vaanster via the website. We do ask that you provide us with the meter readings from the date you hand over the keys to your home, even if you have a smart meter.
We understand it's a busy time, so you can also do this a few days later. There is no notice period, so you can provide a date in the past. After reporting your move, you will receive the final bill within six weeks. If you are unable to provide a meter reading, please note that it may take a bit longer. You can easily submit your meter readings here.